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How old is your pet really…?

Bilbo the terrier defies life expectancy at 17

So much happens in our lives over the short period that our pets live with us. They are witnesses to it all; just having them there can be a great support. So, it’s lovely to support them as they age or need more help.

This blog is about the ins and outs of that time–planning ahead and having the right tools and facts to hand. “The path of least regret” can be a helpful idea.

dog walker tramps through boggy groundThat path is different for every case and, as we chart it, we need solid ground underfoot–honest facts to steady us in a sea of uncertainty. Otherwise we end up leaping desperately from boggy spot to boggy spot — making frantic guesses or being too upset to decide. Then, later, we can feel we were forced into things or made the wrong call. It happens…

The next few posts will try to indicate some “patches of solid ground”, starting with age.

We used to think that 1 year of life for a cat or dog was roughly the same as 7 years of human life. The calculation can seem correct, on paper. Unfortunately it’s not that simple, for two reasons. (Both reasons probably apply to cats. We don’t have as much research on their life expectancy as we do on dogs–it’s hard to keep track of nine lives…)

1. A pet’s age on the calendar says relatively little about their body’s actual, “biological” age.
  • The biological age depends on things like genetics, health and fitness.
  • Some giant breeds of dog typically live for ~8 years, whereas many small dogs and mixed-breeds typically live to 13 years or older.
  • Larger dogs that stay trim can live longer than small dogs that get overweight.
  • Some breeds have inbuilt problems that tend to make their lives quite short… For example, the VetCompass data show that, on average: Chihuahuas live for ~7 years whereas Miniature Poodles live for ~ 14 years. However, even life expectancy data are general; they are not a prediction. For example: based on the data, dogs like our cover star Bilbo typically live for 13-14 years. But he is a wonderful 17 year-old!
2. The relationship between human age and dog age is not constant over the dog’s life span.
  • It gets more complex as dogs get older, and it depends on the dog’s breed, body fat and health.

Life expectancy - an older ginger cat sits on bed with ownerJust in case: comparing pet and human ages may worry some younger children (~6 to ~10 years old) because they only understand death gradually. If you say that a pet is as old as grandpa or Ms Smith over the road, and the pet dies, some children may worry that older people (parents, grandparents) are just about to die too.

Bottom line? It’s fun to compare our pet’s age with ours. Does your cat or dog deserve a birthday telegram from the Queen?! However, the comparison is not a great basis for making plans and decisions. Better to use the typical life expectancy of different breeds. The VetCompass project gathers those data continuously, and your vet can advise you.

Our next post will look at solid ground for gauging older pets’ quality of life, including pain.

Caroline Hewson Author: Caroline Hewson MRCVS

Caroline is a vet and has a PhD in animal behaviour. She writes and gives talks that translate research relevant to pets’ end of life into points to keep in mind.

Bilbo terrier ppctMeet superstar senior ‘Bilbo’.

Our cover star was adopted by proud owner Jilly from Birmingham Dogs’ Home and is going to be 18 years young in November. Read more>

We’re looking for our next cover star!

Is your pet a superstar senior? Post a photo on our Facebook and/or Instagram pages for a chance to feature in future blogs.

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If you are facing the loss of a pet, or are recently bereaved, you may find our Bereavement page useful.

Community scheme keeping owners and pets together

Community Pet Support Scheme Leicester Animal Aid

A community scheme run by Leicester Animal Aid is supporting elderly, disabled and immobile pet owners to care for their animal companions at home.

Leicester Animal Aid logoThe benefits of keeping owner and pet together for as long as possible can’t be overstated. For one thing, it ensures that much-loved animals do not have to be taken into rescue unnecessarily. It also means that vulnerable members of the community can remain living with their best friend for as long as possible. This surely has a positive impact on mental wellbeing, particularly for those who live alone.

This is one of several initiatives at Leicester Animal Aid that have been supported by Petplan Charitable Trust. We have provided a number of grants to the rescue and rehoming centre since 2015.

Find out more, here

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The amazing Mr Miller: we celebrate the life of a PPCT-sponsored assistance dog

Miller-PPCT sponsored assistance dog Dogs For Good

Petplan Charitable Trust has supported Dogs for Good for a number of years by sponsoring assistance dogs through their training.

Dogs for Good logoOne of these dogs was Miller, a beautiful Golden Retriever who was partnered with a lady named Susan in 2013. Everyone here at the Trust was very sad to learn that Miller passed away during lockdown due to a brain tumour. During his final few weeks he was looked after by Dogs For Good Operations Manager, Chris Muldoon. Susan was unwell and couldn’t support Miller during this time.

Chris reflects back on the lessons learned from a unique situation while providing palliative care for an assistance dog during lockdown.

“They say life is a great teacher and with that thought I think the lived experiences offered to us when they arise, as professionals and as people in our field, must be some of the greatest opportunities for us to develop skills, empathy, understanding and compassion. This opportunity for me to learn even at this narrowing end of my career was brought home to me over the past ten weeks of lockdown here in the UK.

We have a client, living alone, who injured herself one week before lockdown and due to this she could not look after her dog, an eight-year-old golden retriever with whom she had lived and worked from when he was eighteen months old. The appropriately and aptly named, amazing Mr Miller.

Miller was diagnosed with a brain tumour the day before lockdown

As we prepared to go into lockdown, I agreed to take him home with me to Scotland. I’d met him in kennels and liked him instantly, lots of personality and a playful zest for life.

He had been unwell too, and after rigorous tests for cardiac anomalies, he had experienced a number of significant seizures, and, after investigation he was diagnosed him with an aggressive terminal brain tumour. To add to the drama, all of this unfolded one day before lockdown. Despite his illness his attitude was always one of enjoying life and the sheer pleasure of being close to people. This also meant the owner said goodbyes to her dog in a rushed and unceremonious way, knowing he was unlikely to survive the time away from her. Bravery knows many faces.

Susan with Miller Dogs For Good golden retriever assistance dogHe was full of charm and character

So for the past ten weeks, the amazing Mr Miller has been my constant companion in lockdown with our one hour walk a day as reward for being cooped up together. For our walk we made for the river where he revelled in a swim and rolled in the grass. He was full of charm and character and had lots of endearments such as a huge snore and run up the stairs like a herd of elephants and working out the best place to lie was in the intersection of all the paths through the house, so the only way round him was over him. For someone who has not had a dog for a long time it has been a delight to see him become part of the fabric of the house, including slobber, fart smells and hair loss.

Every few days he would have a huge seizure

Every few days he would have a huge seizure but within 20 minutes he would recover and be back to being Miller. His most regular times for seizures was 2 and 4am which meant we watched a lot of late night shopping channels as I lay on the floor to keep him company as he recovered. He was being medicated for these episodes and if there were two or three in a day his medication would be increased resulting in a return to a state of calm for him. Every day was a revaluation of the quality of life left to him.

I text messaged Susan (above right) every second or third day with updates on his health and life with me. I had picked up quickly that if I rang directly, the mere sound of the phone ringing created such a sense of fear that there was a panic in her voice. I surmised that she was waiting for the inevitable phone call, so we agreed texts meant business as usual.

It was Miller’s ninth birthday on Tuesday, May 26 and he started the day with a birthday cake along with a long walk and swim. I had just texted his owner to tell her he was in full birthday mode and was enjoying his big day.

At 8pm he had a long, protracted seizure, leaving him confused and dazed. This was followed by three more and a call to the vet. The advice was to increase his anticonvulsants to beyond prescribed dosage, I did so nervously but it had the desired effect of stopping the ravages of the seizures and giving him a semi peaceful night. By 5 am he was pacing and trying to find a place to find some respite from the trauma he was experiencing. I had texted the owner in order not to alarm her saying that he was unwell, and I didn’t want to say more until I had taken him to the vet in the morning.

Miller as a puppy Dogs For GoodAs the morning progressed it became clear he was not going to recover from this last bout of seizures and that the options were all but exhausted.

The decision was right, I said goodbye

With a real sense of sadness but confidence that the decision was right I said goodbye to the amazing Mr Miller at 6pm on Wednesday, May 27. One day after his 9th birthday, he went to sleep forever.

I made the inevitable phone call. As you can imagine his owner was inconsolable on so many levels. The death of her dog, the end of her partnership, not being with him and a sense of helplessness and isolation due to the lockdown. I can only imagine.

We can only show empathy based on that imagination or draw on similar experiences that we try to align to the experience of the client to the best of our abilities.

Honouring the bravery, resilience and compassion of Miller’s owner

My experience with the amazing Mr Miller has taken my imagination, all too briefly but all too painfully to the lived experience and reminded me why we, when working with our clients, need to go beyond imagination and empathy into the lived experience. I can’t imagine what it’s like to lose your independence and the companionship of a dog you lived alone with for seven years. I can’t imagine what it’s like to not be able to have any influence over what happens to him when he is ill and the guilt that not being with him creates when he passes. However, I can, where possible, share their lived experience.

I want to pay respect to the owner of this dog, her bravery, resilience, compassion and caring for the dog she loved even to the point of giving him up. I also want to acknowledge the service of the amazing Mr Miller, a wonderful Dogs for Good assistance dog, and thank him for the final gift of allowing me to learn from his journey. They say life is a great teacher.”

Main image courtesy Dogs For Good

Find out how PPCT is helping Dogs For Good

Are you facing the loss of a pet? Our Pet Loss Blog has some straightforward vet-led advice to help support your decision-making.

If you are struggling to come to terms with the loss of your pet, you may find our Pet Bereavement resource helpful.

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Chilterns Dog Rescue Society prepares for surge in intake post-lockdown

chilterns dog rescue terrier jumps through orange hoop

Chilterns Dog Rescue Society is among the many pet rescue charities expecting a surge in intake as lockdown eases.

chilterns dog rescue society logoThe Kennel Club has already reported that searches for puppies doubled between February and March as the government announced restrictions. Animal charities were quick to warn against impulse buying. But, to what extent people heeded their advice only time will tell.

“We anticipate a large upsurge in intake enquiries as people return to work, experience problems due to economic downturn or just get bored with their lockdown puppy,” says Sara Muncke of Chilterns Dog Rescue.

The charity reopened the Rescue Centre in a limited capacity on Monday 15th June. A small team has been busy sorting out the dogs that still need help, as well as the very many people looking to rehome a dog at this time.

According to Muncke, the number of people applying to put their dogs into the centre is lower than would normally be expected as this time of year. Bu, that is likely to be the calm before the storm as people’s lives return to some kind of normality. This is a particularly tough time for charities, all of which have suffered a significant drop in income.

“Thank you again for the grants we have received from Petplan Charitable Trust,” adds Muncke. “With all our fund raising events and activities cancelled for the foreseeable future, the support and generosity of the Trust is very much appreciated.”

Find out how PPCT is helping Chilterns Dog Rescue, here

Read more news stories, here

Canine Partners faces 33% drop in fundraising income

Advanced Trainer_Gemma_with golden and black labradors assistance dogs canine partners

Assistance dogs charity, Canine Partners, is currently facing a £1 million hole in its fundraising income this year.

canine partners logoLike many charities, the pandemic put a stop to a host of income-generating activities. The team are currently focused on supporting their existing clients, many of whom are among the most vulnerable in their communities.  Both training centres have been temporarily closed and all dogs in training have been placed with volunteer foster parents. In short, the current pandemic has impacted on every area of the charity’s operations. The longer term impact is yet to be quantified.

How canine partner Misty is providing a lifeline during lockdown

Canine Partners has been helping physically disabled people to live with all the benefits of their tailor-trained dogs for 30 years. One such person is Dominique, who lives in the West Midlands. She is 26 years old and she has multiple conditions that have a big impact on her day-to-day life. She says that having Misty has made huge positive physical changes to her life. In the past few months, Dominique has been shielding and she is not alone in describing this very scary situation as a morbid prospect. But for Dominique, it has brought back old and painful memories.

“Before coronavirus and before my partnership with Misty, having a disability and illness that can be extremely severe and paralysing meant I was, and am, very familiar with being housebound and bedbound for a prolonged period of time. Being forced into this scenario due to a global pandemic is truly unnerving.”

Sadly, in addition to exacerbating her anxiety levels, Dominique’s pain levels have also increased, having a direct impact on her general mobility.

But there is one key, fundamental difference to Dominique’s experience this time.” I have the beautiful and uplifting companionship of my canine partner, Misty.”

“Misty is my rock and a constant calming presence”

Within the first week of lockdown, Misty could definitely tell circumstances had changed and would not leave her side. “Now – she is my rock and a constant calming presence. If I begin to feel on edge or am finding it difficult to “switch off”, Misty just comes over and gives me the biggest cuddle. Physically, due to my lessened energy and heightened pain/dislocations, Misty will happily and effortlessly pass me items I have dropped, open doors for me and carry items to me that I’m having difficulty holding.”

The two of them are bonding by training and spending quality time together. Misty is busy learning new skills including emptying and filling the washing machine and searching the house for Dominique’s emergency medipack.

Dominique admits that, prior to having Misty, being housebound would have pushed her into a really negative space. “However, now, I wake up every morning with a purpose! Misty needs me, just as much as I need her!”

“Isolation is no stranger to individuals in the disabled community”

“I sincerely hope that people of the UK, and globally, learn from this isolation and global pandemic,” continues Dominique. “In particular, I hope individuals who are experiencing being in self-isolation for the first time, will remember how it feels and utilise this experience to help shape their actions and outlook going forward. Isolation is no stranger to individuals within the disabled community. We often spend years isolated – emotionally, physically and socially – and often have no one to turn to and no one who understands. Now, on a national and global level, millions of people understand what it is like to be trapped in your homes, removed from social interaction and controlled by limitations on your daily routines.

“I wholeheartedly hope that this will prove to be a turning point for those in and out of the disabled community and that this collective experience shall add to a collective empathy and understanding for individuals with disabilities – helping shape the way we actively support this community going forward.”

How we’re helping Canine Partners

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How StreetVet supports hostels to keep the homeless and their pets together

homeless man and his dog streetvet

StreetVet, a charity that provides support to the homeless and their dogs, has been working with hostels to help make them more dog-friendly.

The charity recently won an international Dragons Den style event to kick-start a hostel accreditation scheme.

Roxy the rotttweiler streetvetBelow is the true story of how StreetVet helped one homeless man find a home for him and his dog.

Roxy, the rottweiler cross, had been sleeping rough with Nick for several years. They were inseparable.

In March 2019 they were seen on an outreach and registered with StreetVet. In May 2019, Nick ended up in hospital after being bitten on the hand by an insect or spider, whilst sleeping rough by a river. The wound became progressively more painful and infection quickly took hold. Surgeons ended up having to amputate part of Nick’s hand to save his life.

A new homeless support hostel had recently set up locally. With the help, advice and reassurance of StreetVet they were willing to try having one person in with their dog at a time, for a few weeks at a time. We had got Roxy into a local kennels to stay safe until Nick was discharged from hospital. But as soon as Nick was out, he wanted Roxy back. He was going to sleep rough, with a huge dressing on his hand, with Roxy, while still recovering from severe infection, major surgery and extremely vulnerable to the very poor weather that had been forecast.

The StreetVet team had got to know the staff at the new hostel. The StreetVet team had got to know Nick and Roxy. Nick and Roxy were completely unknown to the hostel staff. The same day that Nick was discharged from hospital, we were able to help persuade the hostel to accept Nick and Roxy in there, providing a reference of the good character of both human and dog, whilst reassuring both parties that if Nick ended up back in hopsital, StreetVet had a plan in place to keep Roxy safe until they could be reunited. We provided a crate, some dog bedding and dog food, as well as ongoing free accessible vet care.

All went so well that weeks turned into months. Nick and Roxy lived happily under a roof together in that hostel.

Nick was admitted to hospital with a severe spinal cord infection

In September 2019, Nick became suddenly unwell. He was admitted into hospital with a severe spinal cord infection. Roxy was looked after from that day by volunteers on the StreetVet team and associated local kennels, ready to return to Nick when he was well enough. This was the main reason that Nick stayed in hospital for the duration of treatment. He knew his dog was safe, and that he would get her back again. Things became very serious, and Nick ended up remaining in hospital for over two months. The hostel they had been living in couldn’t justify keeping the room available, not knowing if, or when, Nick would be discharged. So eventually, they were forced to give up the room to another vulnerable homeless person. But as things had gone well with StreetVet support for Nick and Roxy living there, they took in someone else with a dog.

This left Nick and Roxy’s future up in the air. StreetVet were able to work with a team that were trying to find somewhere else for them to live together once discharged. Nick was finally getting better, but 2 months had passed and time was running out… Just in time, another hostel, who had heard how well StreetVet supported the other hostel, agreed to let Nick and Roxy have one of their supported accomodation rooms. The room Nick and Roxy still live happily, warmly and safely in together today,  along with Nick’s girlfriend Lucy.

Breaking down barriers, solving problems and supporting hostels

The new hostel is over one year old now. Recently they contacted us to say that they had another tenant with a dog, at the same time as the other person with a dog. They’d doubled their dog policy!

The homeless charity that we worked with to get Nick and Roxy into the hostel they are currently living in together, told us that they are going to write a testimonial that may encourage other accommodation providers to allow people to move in with their dogs too.

StreetVet is breaking down barriers, solving problems and supporting hostels in ways that we hope will eventually make the awful choice between sleeping rough with their dogs, or getting hostel accommodation but never again seeing the one thing that keeps them going, a choice that people experiencing homelessness will never have to make again.

The StreetVet video was created by HelpFilma video production company that creates films to give charities a voice.

Find out more about how Petplan Charitable Trust is helping StreetVet, here

Read more news stories, here

Petplan and ADCH Awards celebrate dedication of animal charity staff

petplan adch animal charity awards 2020

While the event may have been virtual, the Petplan and ADCH Animal Charity Awards 2020 were all about the hands-on dedication of those who help and care for animals.

The animal charity finalists knew they were in the running for an award but what they didn’t know was that each would receive £500 from Petplan Charitable Trust (PPCT).

The awards were hosted by actor Anthony Head who joked that he had grown whiskers especially for the event. Speaking from his home, he praised the ‘unsung heroes’ continuing to help and care for animals during ‘this hideous Covid-19 outbreak’. He also thanked Petplan customers who had made it possible for PPCT to donate over £200,000 to support animal charities during the pandemic.

Congratulations to all the animal charity finalists. The charities represented were Wood Green, Dogs Trust Glasgow, 8 Below Husky Rescue, Hope Rescue, Oak Tree Animals Rescue, National Animal Welfare Trust, Rain Rescue, Dogs on the Streets and Suffolk Owl Sanctuary.

petplan animal charity awards volunteer finalists
petplan animal charity awards employee finalistspetplan animal charity awards team finalists

Read more news stories, here

Discover some of the charities we help, here

Feeling guilty about euthanasia? Time for some self-compassion.

feeling guilt about euthanasia pet loss blog

To `live in the moment’ is all very well. Our pets seem to live that way and we tell ourselves to follow their example. However, the present moment is often a mixed bag…

As well as holding simple everyday pleasures, there can be sorrows and difficulties. Two examples are caregiver burden and feelings of guilt.

mans hands stroking golden labrador

Caregiver burden

When a pet is very frail or at an advanced stage of illness, it can sometimes be hard to manage all the care they need. There can be a lot to do–from lifting a heavy, infirm dog to keeping elderly cats `regular’, and with various cleaning tasks and food prep. The practicalities can be made more difficult if we are also caring for human dependents. The emerging field of animal hospice focuses very much on workable solutions to at-home caregiving of seriously ill or frail pets.

When you are agreeing a care plan with your vet, it’s worth going over exactly what’s’ involved. In my experience, veterinary nurses are a top resource for tips and advice about hands-on, daily care. Don’t hesitate to ask to chat with one of them if you anticipate or come across difficulties. Often, simple adjustments will make all the difference.

Other times, it may be wiser to plan for your pet’s euthanasia. Taking time to say goodbye and letting them go when they are nearing the end of their lives is better than neglecting their care. For, again: unlike us, our pets live in the present. They cannot make mental trade-offs or choose to put up with suffering for the greater good of the household. So, if a pet’s present consists of declining health and few or no pleasures and comfort, he or she almost certainly does not have `a life worth living’.

Feelings of guilt about euthanasia

Whatever the situation, many bereaved owners say they feel vaguely or very guilty about having had their pet euthanased. Possibly, a part of that could be to do with how the decision was made. Pets are family members and expecting someone to decide about their pet’s euthanasia alone seems unfair. The ABC decision tool may help resolve that.

Wording seems important too, for guilt is different from yearning (“I miss my pet so much”), regret (“If only things had been different”) and self-doubt (“Did I do enough for her?”). With guilt, there is self-blame (“I ought to have done things differently” “I shouldn’t feel like this.”)
Self-blame is rarely fair. Sometimes, yes, we may have neglected a pet’s needs or chosen to ignore that they cannot cope with life any longer. That happens, sadly, though it is not deliberate.

older tabby catMore often, self-blame is likely to be unreasonable. For we would never typically judge other people so unkindly, yet we may set unrealistic standards for ourselves. Also, memory is notoriously unreliable—more a reconstruction than a playback. So, our memory of the exact circumstances of a euthanasia decision may be inaccurate or very biased against ourselves.

Kindly logic (“It’s not your fault” “Hindsight is 20:20”) may be correct, but it is not always helpful. Making fruitful sense of things often requires more, and it deserves the time that may take. At our disposal are:

  • Self-compassion: This lovely and humbling Buddhist tenet reminds us that we are not on our own. Feeling guilty and sad is painful, and people everywhere struggle with it. We travel in company and can learn from our respective, difficult experiences. (The website has useful information.)
  • Confidential support groups and helplines—run by properly trained facilitators. To share our story with people who understand and won’t judge or “fix” us is part of the reality that we are never as alone as our exhausted minds may, sometimes, say we are.
  • When guilt or grief feel beyond our ability to manage and resolve, it can help to talk to a professionally qualified counsellor. They have the training and insight to help us make peace with ourselves.

Caroline Hewson


Author: Caroline Hewson MRCVS
Caroline is a vet and has a PhD in animal behaviour. She writes and gives talks that translate research relevant to pets’ end of life into points to keep in mind. 


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Covid-19 Equine Rescues Emergency Fund – first grants awarded

horse nuzzles womans hand covid 19 equine rescues emergency fund

The Covid-19 Equine Emergency Fund has announced the award of the first seven grants totalling £20,350.

world horse welfare logoThe Covid-19 fund was established by Petplan Charitable Trust and the National Equine Welfare Council with the support of World Horse Welfare to provide assistance to small charities during the pandemic,

The Fund’s committee stressed the need to provide immediate help to those organisations caring for equines whose cashflow had been most impacted by the Covid-19 pandemic.

The committee also recognised that there is often less financial pressure on organisations over the summer months and that the full financial impact of the pandemic is yet to be felt. This could also be magnified by the uncertainty surrounding how soon volunteer support and income from events will resume. Hence, there are two further scheduled rounds closing on Friday 24th July and Friday 16th October, with the possibility of extending a further funding round in December.

Any charity wishing to apply can find the criteria and application form here

David Simpson of the Petplan Charitable Trust said, “We received a number of applications where charities were holding everything together now, but there was obviously great uncertainty as to how long their funds would last. It was good to be able to offer emergency support to those organisations that most need it now and to be in a position to provide further funding to eligible organisations who may need help in the coming months.”

StreetVet wins Dragons Den-style event to roll out accredited dog-friendly hostel scheme

Streetvet dog-friendly hostel accreditation for homeless people with pets

StreetVet, a charity that provides support and veterinary care for the homeless and their pets, has scooped the Purina BetterWithPets prize.

Worth over £40,000, the prize will help kick-start the UK’s first accredited dog-friendly hostel scheme.

“Homeless people with pets are unfairly disadvantaged,” says StreetVet co-founder, Jade Statt. “Research suggests that only 10% of hostels say ‘yes’ to dogs. Yet admittance to a hostel is a crucial stepping-stone towards getting a homeless person back on their feet.

“You can really see the difference for people that can get into accommodation and those that can’t. A hostel gives them access to computers, help with their CV. Also, the chance to find more permanent accommodation. And, it provides a safe place for the dog they love.”

A dog is often a homeless person’s only friend and companion

Up to around 25% of homeless people have dogs which are often their only friend and companion. While many hostels won’t take pets, others that want to are not set up to do so. And, of those that do take animals, provision varies enormously, as Statt found out during her research.

“We really had our eyes opened,” she says. “Some hostels do an amazing job and you can really see the positives of having the dogs there. They benefit everyone.”

Accreditation ensures provision is standardised in each dog-friendly hostel

Statt was determined to start a scheme to encourage more hostels to accept pets and support them to do it well.

“There is a need and it has to be done in a standardised way,” she says.

This is how the idea of StreetVet Accreditation came about. The charity has developed very detailed policies that takes into account all eventualities. For example, what if the owner becomes unwell or has to go into hospital, who cares for the dog?

With the prize in the bag, the next step is to develop educational training and materials.

‘The first year is about getting the accreditation process where we want it to be,” explains Statt. “Then I would like to pilot an ambassador hostel where everything is in place.”

Find out how Petplan Charitable Trust supports StreetVet, here

Read more news stories, here